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New York State Department of Labor

Language Translation

The Department of Labor JobZone website is provided in English. However, the “Google Translate” option may assist you in reading it in other languages. Google Translate cannot translate all types of documents, and it may not give you an exact translation all the time. Anyone relying on information obtained from Google Translate does so at his or her own risk. The Department of Labor does not make any promises, assurances, or guarantees as to the accuracy of the translations provided. The State of New York, its officers, employees, and/or agents shall not be liable for damages or losses of any kind arising out of, or in connection with, the use or performance of such information, including but not limited to, damages or losses caused by reliance upon the accuracy of any such information, or damages incurred from the viewing, distributing, or copying of such materials.

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Andrew M. Cuomo, Governor | Roberta Reardon, Commissioner
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FAQ


Enter some comma separated keywords to search the Frequently Asked Questions. Click on 'Search' without entering a description to display all entries:
  • Question:How do I get my college listed on JobZone?

    Answer:The college information found on JobZone is pulled from another website, NYMentor, maintained by the New York State Higher Education Services Corporation (HESC). All college information postings inquiries should be addressed to HESC (www.hesc.com).

  • Question:How do I get my training program listed on JobZone?

    Answer:The training information found on JobZone is pulled from the New York State Workforce Eligible Training Provider (ETP) list website www.workforcenewyork.org/etp/. Training providers can log into the system, or create new accounts at www.workforcenewyork.org/etp/PROV_LOGIN.asp.

  • Question:How do I post a job to JobZone?

    Answer:The job postings found on JobZone are pulled from another website, America's Job Exchange (AJe), maintained by the New York State Department of Labor. All job postings are handled directly through their website (http://www.americasjobexchange.com). Follow the links in the "Employers" section for full details.

  • Question:How do I post my resume on JobZone?

    Answer:JobZone allows you to build and store multiple resumes in your account. However these resumes are not posted for review by employers, and are intended for your use as print or e-mail documents only. If you want to post your resume on line there are many commercial services that do so, or you may use the New York State Department of Labor (NYSDOL) Resume Bank http://www.americasjobexchange.com. A separate account creation is required.

  • Question:How do I use JobZone to apply for a job?

    Answer:JobZone is primarily a career information delivery system. Our job search transactions are handled through America's Job Exchange (AJE). You can access AJE through the green Job Search box in the upper right corner of the page, the Search (job openings) box in the blue bar at the top of the screen, by using the Job openings in NY link on the occupation description page, or by clicking any of the (job opening) links found in the center column modular activities. Selecting a job from this list will take you to the AJE job order with additional information about the job opening. On this page you will find a button labeled "Apply Now!" Click this button and follow the instructions carefully, the JobZone website cannot process or forward any application materials sent to us. For additional job search tools please go directly to AJE at http://www.americasjobexchange.com.

  • Question:I forgot my password, how can I get into JobZone?

    Answer:When you created your account, you were asked for a password reminder. Please click the "Forgot your password? Click here for a reminder" link and follow the instructions.

  • Question:I forgot my username, how can I get into my portfolio?

    Answer:Unfortunately you can't. For your protection any data placed in our system is encrypted. Without a username and password, even we can┬┐t access it.

  • Question:I have never heard of these college majors used in JobZone. I know of a college that offers that major but it does not appear on your list

    Answer:JobZone organizes school programs using the Classification of Instructional Programs (CIP) structure developed by the U.S. Department of Education. JobZone translates these CIP codes into common language college majors to find colleges in New York State that offer these programs. Higher Education Services Corporation (HESC) maintains the database that the JobZone system uses to find colleges at www.NYMentor.edu. We have no control over the colleges they list, or the information they provide.

  • Question:I need personal career planning assistance.

    Answer:JobZone is primarily a career information delivery system, and cannot provide detailed counseling or advice to individual users. The Department of Labor has other units to provide these services. We recommend that you contact your local One-Stop-Center for further assistance. The One-Stop closest to your Zip Code is displayed in the left column of JobZone. Or visit the list of links to all Labor Department local offices available at http://www.labor.state.ny.us/agencyinfo/local_offices.shtm. The staff at the One-Stop (or other local offices) will provide you with personal guidance you deserve.

  • Question:The wage data is out of date, and I don't agree with your figures. When will it be updated?

    Answer:The wages in JobZone are the most accurate and up-to-date information currently available. The numbers are the result of a statewide survey that must be collected, analyzed, and shared with the federal government before it can be released to the public. This is a time consuming process, but ensures we provide the highest quality data available. The wages are given as a range between those earned by Entry and Experienced workers, defined as: Entry wage: The mean (average) of the bottom third of wages in an occupation andExperienced wage: The mean (average) of the top two-thirds of wages in an occupation.

  • Question:What is Flash, why can't I get the career videos to work?

    Answer:The career videos require your computer have the Flash player version 6 (or higher) plug-in installed. This plug-in is available for free download at http://www.macromedia.com.

  • Question:What is a portfolio?

    Answer:A portfolio is a way of documenting your achievements in a specific field. They are a way of proving that you can do the things you say you can. Portfolios may include samples of your work, assessment scores, or other evidence of your abilities. The JobZone account is an electronic portfolio designed to help you manage your career.

  • Question:Who is the author of this site, how do we cite you in a paper?

    Answer:JobZone is a product of the New York State Department of Labor (NYSDOL), and is maintained by a team of people. No individual author credit is necessary. When citing JobZone in a paper use New York State Department of Labor (NYSDOL) as the author. You can find out more about the team, and our practices, by following the About, Contact and Privacy Policy links found on JobZone.

  • Question:Why can't I see everything on the screen?

    Answer:If you cannot see the entire screen, without using scroll bars, your monitor is probably set at a resolution lower than JobZone was designed for. The recommended resolution for JobZone is 1240 x 768 or higher, but it will scale down to 800 x 600 without difficulty. These recommendations apply to fitting the content to the width of the display, virtually every resolution setting will require some vertical (top to bottom) scrolling of the longer lists generated. PC users can maximize their available browser space, without permanently changing the resolution, by pressing the F11 keyboard key; this will hide most of the browser toolbars creating more viewable space. Pressing F11 a second time will bring the toolbars back.

  • Question:Why isn't "occupation XYZ" listed JobZone?

    Answer:The occupations listed in JobZone are pulled from a database of the most frequently occurring occupations in the United States. This means that if there are relatively few people in a particular field, it may have been omitted in favor of a more common one. The occupation you are looking for may also be listed under an alternate name, or included as part of a more general category (e.g., surgeon instead of orthopedic surgeon).

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You have requested to enter the CareerZone system using an account created in JobZone. CareerZone is geared primarily toward students and can be accessed directly at www.careerzone.ny.gov

CareerZone
  • Track your progress as you assess yourself and explore future career possibilities
  • Search our library of resources designed for students, parents and educators
  • Explore Science, Technology, Engineering and Math (STEM) careers and connect with STEM workshops, camps, games, internships and more
JobZone
  • Search our job bank, or find training and education opportunities
  • Assess your interests, skills and talents and explore matching occupations
  • Create resumes, cover letters, reference lists and more
  • Access resources for adults engaged in an active job search
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NOTE: Navigating to CareerZone will discard any unsaved data on this page.